Who We Are and How We Work

Operating since 2019, supporting Australian businesses across administration, real estate, customer service, and back-office operations.

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Who We Are

Elite Personal Assistance is an Australian-led Virtual Assistant agency that has been supporting businesses since 2019, helping them operate smarter, scale with confidence, and achieve significant cost savings as a natural result of better systems and support. We provide dedicated Virtual Assistants backed by a structured management framework that prioritises reliability, accountability, and long-term success.

We don’t believe in short-term outsourcing or hands-off staffing. Instead, we build stable, well-supported teams that integrate seamlessly into our clients’ operations — allowing business owners to reduce overhead, delegate with clarity, and maintain control while growing sustainably.

The Elite Difference

Anyone can hire a Virtual Assistant. What sets Elite apart is how we support them — and how we support you. Our model is built around structure, oversight, and proactive support, ensuring your VA is never working in isolation and your business is never left exposed.

Behind every Elite VA is a team that manages performance, provides guidance, and steps in when needed. This approach reduces risk, improves consistency, and delivers results that last — not just quick wins.

Structure. Support. Results — delivered the Elite way.

How We Work

Our approach is designed to make delegation simple, structured, and sustainable. We don’t rush placements or take a “set and forget” approach. Instead, we follow a clear process that ensures the right fit, smooth onboarding, and ongoing support for both clients and Virtual Assistants.

Virtual Assistance Roadmap

1. Understand Your Business

We take time to understand your business, workflows, and priorities before recommending a Virtual Assistant. This allows us to identify where support will have the most impact and set clear expectations from day one.

2. Match the Right Virtual Assistant

We carefully match you with a Virtual Assistant based on skills, experience, and working style — not just availability. The goal is alignment, not just filling a role.

3. Structured Onboarding

Your Virtual Assistant is onboarded with clear processes, access controls, and documentation. We work closely with you during this stage to ensure tasks are clearly defined and workflows are set up properly.

4. Ongoing Support & Oversight

Let’s Talk About Your Workload.

Talk to our team about your business needs and see how a dedicated, professionally managed Virtual Assistant can support your operations.

BOOK A CONSULTATION

Who We Are and How We Work

Who We Are

The Elite Difference

Structure. Support. Results — delivered the Elite way.

How We Work

Virtual Assistance Roadmap

1. Understand Your Business

2. Match the Right Virtual Assistant

3. Structured Onboarding

4. Ongoing Support & Oversight

The People Behind Elite

Aaron Peckitt

Vas Hadzellis

Ren Santos

Marvi Sergio

Sharon Cruz

Kyrha Medina

Cristin Cabahug

Joshua De Dios

Ezekiel Cruz

Gabriel Digman

Mercel Dollisen

Akio Escano

Ricky Lao

Jom Naval

Let’s Talk About Your Workload.

Elite Personal Assistance

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