Privacy Policy

Elite Personal Assistance Pty Ltd is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and applicable Australian privacy laws.

This Privacy Policy outlines how we collect, use, disclose, and protect personal information through our website:
https://elitepa.com.au

For privacy-related enquiries, please contact:
info@elitepa.com.au

1. Information We Collect

We may collect personal information when you:

Submit an enquiry or contact form
Book a consultation
Apply for services
Subscribe to communications
Interact with our website

Information collected may include:

We collect only information reasonably necessary to provide our services and operate our business.

2. Use of Personal Information

We may use personal information to:

Respond to enquiries
Provide and manage services
Communicate updates
Improve website functionality and performance
Comply with legal and regulatory obligations

We do not sell or rent personal information.

3. Cookies

Our website uses cookies to support functionality, security, and user experience.

Cookies may:

Store user preferences
Enable login functionality (where applicable)
Assist with analytics and performance monitoring

You may disable cookies through your browser settings; however, this may affect website functionality.

4. Comments

If comments are enabled on the website, we collect the data provided in the comment form, along with IP address and browser details for spam detection.

An anonymised hash of your email address may be provided to the Gravatar service. Gravatar’s privacy policy is available at: https://automattic.com/privacy/

Approved comments may display the commenter’s name and profile image publicly.

5. Embedded Content and Third-Party Services

Our website may include embedded content or utilise third-party tools and service providers, including hosting providers, CRM systems, automation platforms, analytics services, and spam detection services.

These providers may collect and process data in accordance with their own privacy policies.

We are not responsible for the privacy practices of third-party websites.

6. Disclosure of Personal Information

We may disclose personal information:

To service providers assisting in business operations
Where required by law
To protect our legal rights or security

Where service providers operate outside Australia, we take reasonable steps to ensure appropriate data protection safeguards are in place.

7. Data Retention

We retain personal information only for as long as necessary for legitimate business, legal, and compliance purposes.

If user accounts are enabled, users may access, correct, or update their personal information (except usernames). Administrators may also access this information.

8. Security

We implement reasonable technical and organisational measures to safeguard personal information against misuse, loss, unauthorised access, modification, or disclosure.

No method of electronic transmission or storage is completely secure.

9. Access and Correction

You may request access to, or correction of, your personal information by contacting:

info@elitepa.com.au

We may require verification of identity before processing such requests.

10. Updates

We may amend this Privacy Policy from time to time. The current version will always be published on this website.

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